Introduction
This is the privacy policy ("Privacy Policy") of STAKE TECHNOLOGIES PTE. LTD. (Company Registration No. 202031209G) (herein referred to as the "Company", "we", "us" or "our" in this Privacy Policy), a company incorporated in Singapore, which operates the website (https://astar.network).
Please note that we take the protection of personal data very seriously. This Privacy Policy applies to all personal data that we hold about you as well as any personal data you may provide to us. References to "personal data" refer to data, whether true or not, about you that can be identified from that data or from that data and other information to which the Company has or is likely to have access.
This Privacy Policy applies to our website, applications, products and services. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT ENTER THE WEBSITE OR USE OR ACCESS ANY OF OUR SERVICES.
By interacting with us (including use of the website), providing personal data to us, submitting information to us or signing up for any newsletters or services offered by us, you shall be deemed to consent to all terms and conditions in this Privacy Policy.
If you have any questions or requests regarding this Privacy Policy, please contact our Data Protection Officer at the contact details provided below (at the end of this Privacy Policy).
Collection of Personal Data
We may collect a variety of personal data about our customers and visitors when you provide it to us, or when you use our services.
Generally, we collect your personal data and other information in the following ways:
- when you submit forms relating to any of our products or services;
- when you register for or use any of our services on websites owned or operated by us;
- when you use or purchase our products or services;
- when you request that we contact you;
- when you request to be included in an email or other mailing list;
- when you browse our website (see section below regarding Cookies); and
- when you submit your personal data to us for any other reason.
Personal data we may collect from you includes:
- Identity Data which includes your first name, last name, username or similar identifier.
- Contact Data which includes billing address, company address, email address, and telephone numbers.
- Financial Data which includes payment card details.
- Transaction Data which includes network transactions affiliated with your accounts.
- Feedback and Correspondence Data which includes information you provide in your responses to surveys, when you participate in market research activities, report a problem with Service, receive customer support, or otherwise correspond with us.
- Usage Data which includes information about how you use our website and services.
- Marketing and Communications Data which includes your preferences in receiving direct marketing from us and your communication preferences.
We may also get personal data about you from other third-party sources and we may add this to the personal data we get from your use of our websites, software, and services. Such personal data may include:
- Technical Data which includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Tracking Data which includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
Consequences if We Cannot Collect Your Personal Data
We need your Personal Data to provide our services to you and/or perform our contractual obligations towards you. You can always refuse to provide your personal data. However, without providing such personal data, we may not be able to provide you with the services you are intending to receive.
Use of Personal Data
To Provide Services
We use your personal data in the following ways:
- To enable you to access and use our websites, products, and services.
- To provide and deliver products and services that you may request.
- To send information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.
- To comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities.
To Communicate With You
We use your personal data to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
You may unsubscribe from receiving marketing materials at any time by clicking on the "unsubscribe" link in the email you receive or updating your preferences to indicate through which modes of communication and what kind of marketing communications you wish to receive.
For us to provide information about products and services which may be of interest to you, we may analyse and rely on your overall interaction with us (such as, but not limited to, your newsletter clicks / opening results, your web surfing activities, the newsletter types you are subscribed to and your interactions with us).
To Optimize Our Platforms and Services
In order to optimize your user experience, we may use your personal data to operate, maintain, and improve our platforms and services. We may also use your personal data to respond to your comments and questions regarding the services and to provide you and other users with general customer service.
With Your Consent
We may use or share your personal data with your consent, such as when you instruct us to take a specific action with respect to your personal data, or you opt in for marketing communications. However, please note that, generally, we do not rely on consent as a legal basis for processing your personal data and we may process your personal data without your knowledge or consent in compliance with this Privacy Policy where this is required or permitted by law.
Disclosure of Personal Data
We may disclose your personal data where such disclosure is necessary for the purposes described in this Privacy Policy, including to:
- our affiliates, officers, employees, agents, contractors and service providers;
- professional advisers, auditors, consultants, insurers and legal representatives;
- payment processors, hosting providers, analytics providers and other operational partners;
- regulators, law enforcement agencies, courts or other public authorities where required or permitted by law; and
- any person or entity to whom disclosure is reasonably necessary in connection with a merger, acquisition, restructuring, financing or sale of assets.
Transfer of Personal Data
We may transfer your personal data outside Singapore. Where we do so, we will take reasonable steps to ensure that the overseas recipient provides a standard of protection that is comparable to the protection under applicable data protection laws.
Protection and Retention of Personal Data
We will make reasonable security arrangements to protect personal data in our possession or under our control from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
We will retain your personal data for as long as it is necessary for legal, business or operational purposes, or as required or permitted by applicable laws.
Cookies
We may use cookies and similar technologies to operate our website, improve user experience, understand how users interact with our website, and support analytics. You may disable cookies through your browser settings, but some parts of the website may not function properly as a result.
Access, Correction and Withdrawal
You may request access to or correction of personal data that we hold about you, or withdraw consent to our use of your personal data, by contacting our Data Protection Officer. We may need to verify your identity before responding to such requests.
Please note that withdrawing consent may affect our ability to provide products or services to you.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page and will take effect when made available, unless otherwise stated.
Contact Us
If you have any questions about this Privacy Policy or our handling of personal data, please contact our Data Protection Officer at contact@stake.co.jp.